Non-Monetary Relief for Blind and Visually Impaired Shoppers

Have you experienced difficulty using the cash-back option at a Home Depot checkout because audio instructions were unavailable or inaccessible?

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Claim Form

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Important Notice: By submitting a claim for this class action settlement, you are certifying that all information provided is true and accurate under penalty of perjury. Any claim containing false, misleading, or fraudulent information will be denied.

If you are uncertain about your eligibility, please review the settlement administrator’s website listed above before filing. Do not submit a claim if you do not qualify for this settlement.

If this settlement does not apply to you, you may explore our other active class action settlements that you could be eligible to join.

Who’s Eligible?

Individuals who are blind or visually impaired, or otherwise protected under the Americans with Disabilities Act (ADA), who have encountered—or may encounter—barriers when attempting to use the cash-back option at Home Depot stores due to payment terminals that lack audio guidance or tactile keypad accessibility.

Proof of Purchase

No proof of purchase is required to be included in this settlement.

Settlement Overview

Additional Information

Home Depot has agreed to resolve a class action lawsuit by making improvements to the accessibility of its checkout terminals for customers who are blind or visually impaired.

The lawsuit alleged that Home Depot’s point-of-sale systems did not provide audio guidance for the cash-back feature, preventing visually impaired shoppers from independently completing transactions. Plaintiffs argued that this lack of accessibility violated the Americans with Disabilities Act (ADA). While Home Depot denies any liability, it has agreed to implement specific changes as part of the settlement.

What Class Members Can Receive

This settlement does not provide cash payments to consumers. Instead, it delivers meaningful non-monetary relief designed to improve in-store accessibility:

• Accessible Payment Terminals: At least one checkout terminal in every Home Depot store will be upgraded or replaced to include audio instructions for on-screen prompts, including access to the cash-back option.
• Employee Training: Store management will receive training on how to operate and assist customers with the accessible terminal technology.
• Legal Costs Covered: Home Depot will pay $65,000 in attorneys’ fees and litigation expenses, which includes a $1,000 service award to the named plaintiff.

Important Notes

No claim form is required to benefit from this settlement. However, class members may update their contact information through the official settlement website if they choose.

This agreement aims to correct a widespread accessibility barrier and ensures lasting improvements for blind and visually impaired customers at Home Depot locations nationwide.

Wondering if you qualify? If you believe you’ve been impacted by a similar issue, explore our current class action lawsuits and open settlements you may be eligible to join.

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