Shimano Bicycle Crankset Defect Settlement

Did you own or ride a bicycle equipped with a Shimano crankset manufactured before July 2019? You may be eligible for warranty coverage, inspections, or reimbursement.

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Claim Form

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Important Reminder: When you submit a claim for this class action settlement, you are confirming that all information provided is truthful and accurate under penalty of perjury. Any claim that includes false, misleading, or fraudulent details will be denied.

If you are uncertain about your eligibility, please review the settlement administrator’s website listed above before filing. Do not submit a claim if you do not qualify for this settlement.

If this settlement does not apply to you, you may explore our other active class action settlements that you could be eligible to join.

Who Is Eligible?

This settlement applies to consumers who purchased, received, or owned Shimano cranksets—or bicycles equipped with these cranksets—that were manufactured before July 2019. The affected crankset models include:

• Ultegra FC-6800
• Ultegra FC-R8000
• Dura-Ace FC-9000
• Dura-Ace FC-R9100
• Dura-Ace FC-R9100-P

Proof of Purchase

Documentation is required for reimbursement requests. Acceptable proof includes receipts, service or work orders, credit card statements, or other records showing purchase or replacement. Handwritten notes or self-created documentation on their own will not be accepted.

Settlement Overview

Additional Information

Shimano North America Bicycle and Shimano North America Holding have reached a settlement to address claims involving certain bicycle cranksets manufactured before July 2019. The lawsuit alleged that specific cranksets—primarily from Shimano’s Ultegra and Dura-Ace product lines—were vulnerable to delamination or separation, creating potential safety risks for riders.

According to the complaint, Shimano was allegedly aware of the defect but continued selling the affected cranksets without adequately warning consumers. Plaintiffs claimed that this issue could cause sudden loss of control while riding, potentially leading to serious injuries.

In 2023, Shimano initiated a voluntary recall covering the impacted cranksets. The recall, along with this class action settlement, is intended to address the reported safety concerns. While Shimano has denied any liability, the company agreed to resolve the claims to avoid further litigation.

What Class Members May Receive

Eligible class members may qualify for the following benefits:

Reimbursement for Replacement Costs:
Consumers who replaced a crankset due to delamination or separation may be eligible for reimbursement of reasonable out-of-pocket expenses related to the purchase and installation of a replacement crankset.

Extended Warranty Coverage:
Shimano will extend the original warranty on affected cranksets through July 29, 2027, limited specifically to issues involving bonding separation or delamination.

Improved Inspection Program:
Participating retailers will receive enhanced inspection equipment—such as improved lighting and magnification tools—along with updated inspection procedures and guidance.

Wondering if you qualify? If you believe you’ve been impacted by a similar issue, explore our current class action lawsuits and open settlements you may be eligible to join.

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